Mobile Agent for Windows

End-user installation for Windows

The Watchdog Agent for Desktop can be installed and activated on your Windows PC by remote access or using Watchdog’s self-installation features.

Refer to the article below if you receive an email asking you to download and activate the Watchdog Agent for Desktop. Note that root access is not required for installation.

Step 1: Receive the Watchdog Agent Activation email

Check your email for the Watchdog Agent activation email containing a link to download the Watchdog Agent and a one-time activation token. Contact your Watchdog admin if you did not receive this email.

Step 2: Click Download Watchdog Agent

Your browser will open to the download page of the Watchdog websites. The download page defaults to your operating system, and installation instructions are also included on the page.

  • Click Get Watchdog for Windows to start the download
  • Click the [exe] file after downloading

Step 3: Browser download alert Windows will display a download alert window. Click Run

Step 4: Security warning

The download may trigger a Windows security warning.

  • Click More info
  • Note that the publisher is certified as NTT American Network Innovations Inc.
  • Click Run anyway

Step 5: Launch Watchdog from the applications directory

Step 6: Enter the Activation Token

  • Copy the Activation Token from the Watchdog Agent Activation Email. Paste it in the Activation Token form field.
  • Click Next

Step 7: Confirm the primary location and start the agent

  • Watchdog automatically finds the agent’s location. However, you may input the primary location where the PC is most often used if you wish. Enter the street and city. The Watchdog Agent will anonymize your location to the nearest city or county. You can check the found location later in settings and change the location at any time.

  • Click Start to activate.

Step 8: Activation success

  • When the Watchdog Agent is activated, Running appears.
  • Real-time internet quality data loads in about a minute to load after installation.

Step 9: View settings

Click the settings tab. The Watchdog Agent display name, agent ID, project name, group, and the primary address are listed. Edit the address if needed.

Automatic updates is checked by default. The agent software is updated periodically and requires no further action.

Service Experience Insights v1.2.2 - Updated: 2022-11-29 16:16-UTC