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Watchdog Dashboard Tour

User roles and technical requirements for this article

Users Admin Asset Manager Admin Viewer Viewer
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About this article:

The Watchdog Dashboard provides visualization of network performance across all agents by geography, targets, ISPs, and groups. Administrative functions are enabled for Admins to manage users and agents, and Asset Manager to manage agents. View the User Management article for more information on user roles and permissions.

Watchdog Dashboard Tour Video


Watchdog Dashboard usage and features

Step 1: Visit the Watchdog Dashboard

During the PoC stage of Project Watchdog, the URL points to one of our PoC staging environments, such as “.stg01a” or “.stg01b”. Future production versions will not include this in the URL.

Step 2: Login using two-factor authentication

Get a verification code from the two-factor mobile app set up for your user account. See the Dashboard Access for New Users article for more information on setting up two-factor authentication.

Step 3 Enter your login credentials and click

View the Dashboard Access for New Users article to learn about creating login credentials and joining projects.

Step 4: Select project

Watchdog is organized by projects. The Projects dropdown next to the user name shows the current project. Click the dropdown to move to any other project you have joined.

Step 5: Zoom to the location of interest and filter the results

Map View: The map view defaults to Japan the first time you log in. Move the map to any location using the mouse or by searching for a location at the top of the page. Zoom into any area with the map zoom buttons, scroll wheel, or trackpad.

Map area colors: Areas of the map with activated agents are shaded green or red to show the network quality in the area for the Quality Profile selected.

  • Green shading: Network quality is good. Latency, jitter, and loss for metrics for the agents in the area do not exceed the thresholds for the Quality Profile selected.

  • Red shading: Agents in the area are reporting latency, jitter, or loss exceeding the thresholds for the Quality Profile selected.

  • No color: No agents are activated in the area.

Active agent icon: The total number of agents activated in an area is shown in the circular icon in the center of the area. Active agents are shown in green. Inactive agents are shown in red. Mouse over to see the number of active agents.

Step 6: Filter the time series data for the location

Filter the agent data returned by target, ISP, or group. All ISPs and groups for the project are listed but may not be represented in an area. For example, filtering by Deutsche Telekom in the United States will return no data.

Targets: Internet endpoints that each agent pings regularly. Filter by one or more targets to view specific internet quality results.

ISPs: Internet Service Providers connected to one or more agents.

Groups: Logical groups assigned to agents on the Agent page. For example, agents may be group by team or division, making it easy to view results in one or more groups in an area.

Quality Profiles: Latency, jitter, and loss thresholds provide the baseline for internet quality in the area. Thresholds are preset as Basic, Moderate, and Ultimate for intra-region ICMP pings and inter-region ICMP pings by default. Contact your Watchdog admin to adjust or add Quality Profiles to your project.

Measures: Finetune results by changing the aggregation method of the data. View all data as mean or median average or reduce data to show only the 95th or 99th percentile.

Step 7: Filter result

Once the filters are selected, click the map area to display a view for the area.

Click to view or remove selected filters.

Step 8: Select a point in time

Time series data is updated every minute and displayed in hourly, six-hour, 24-hour, weekly, and monthly periods.

Data that exceeds the latency, jitter, or packet loss thresholds of the Quality Profile selected is displayed in red in the time series line.

Selecting a specific time in the graph will change the results in the Network Performance by Area, Network Performance by Targets, and Network Performance by ISPs sections.

Drag the blue bar to select a specific time or right-click and drag your mouse to zoom into a time range.

When a point in time is selected, it appears above the blue timeline and in the Timeframe Selected scroll box above Network Performance by Area. Click the right or left arrows to move to the next point in the time-series.


Network Performance by Area

This summary provides a snapshot of the time period and filters selected for the area. It shows:

  • Latency, jitter, and loss thresholds for the selected quality profile
  • Traffic quality measured in latency, jitter, and loss
  • Graphic representation showing the Quality Profile thresholds as a dotted blue line and the traffic quality measured. The latency, jitter, and loss lines are green when below the traffic quality thresholds. The lines turn red when the Quality Profile threshold is exceeded.

Network Performance by Targets and ISPs

  • Latency, jitter, and loss are shown for each Target and ISP selected.
  • The bar graph turns red when the threshold is exceeded.
  • Click a Target or ISP bar to show data for that selection.

Individual agent information

View individual agent data in this area. Select the agent you want to see from the agent filter. Users with the Viewer role can only view the agents associated with their email address.

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