Product Overview
Service Experience Insights
Service Experience Insights
Visibility of end-user experience over networks is challenging, particularly as applications are further distributed.
Many factors impact service experience, even though the network infrastructure is available:
Service Experience Insights are a way for clients to continuously monitor how their users experience accessing key business-critical applications – whether they are in the cloud or on-premise – from multiple locations on their network.
Service Experience Insights supports the following key use cases:
Continuous path monitoring including ping loss, latency, jitter, and ping round trip time between edge locations and SaaS, Cloud, or on-premise target
Speed test monitoring between edge locations and Cloud or on-premise targets
Internet path discovery and monitoring showing the route traffic takes from the edge location to targets
For application-hosting network appliances
Deploy agents in Docker containers on Cisco and Juniper application-hosting routers and switches.
For dedicated network Devices
Deploy agents in Docker containers on Cisco and Juniper application-hosting routers and switches.
For data centers and cloud environments
Deploy VM agent in any public or private cloud environment.
For mobile end-user devices
Deploy agents as native application on Windows, MacOS, Android – Self Installation and Endpoint Management Supported.
The Service Experience Insights Dashboard visualizes network performance across all agents by geography, targets, ISPs, and groups.